Status page for Quiq services
All systems operational


SMS Operational
Quiq Web Chat Operational
Facebook Integration Operational
Kik Integration Operational
Twitter Direct Messaging Operational
Apple Messaging Operational
Google RBM Operational


U.S. West Oregon - Production Operational
U.S. Virginia - Production Operational
U.S. West Oregon - Demo Operational
U.S. West Oregon - Staging (UAT) Operational

Report an Outage

Please only use this form to report significant, business-impacting outages of Quiq services. Please email support@goquiq.com with less critical errors or questions.

Past Incidents

Quiq Services Unavailable Service Outage for Oregon Cluster
First reported 5/18/18 12:08 PM MDT. Resolved 5/18/18 12:20 PM MDT.
Incorrect resource reservations for nodes in Oregon AWS ECS cluster causing cascading node failures. Resource reservations have been corrected.
Graphs Unavailable on Manager View Partial Outage
First reported Aug 21, 2017 10:40 PM MDT. Resolved Aug 22, 2017 9:00 AM MDT.
One of our vendors experienced an outage during this time. The underlying issue has been resolved.
Web chat - cannot open new chats Degraded Performance
First reported Aug 10, 2017 13:48 MDT. Resolved Aug 10, 2017 16:24 MDT.
This incident has been resolved.
Amazon Web Services - Twilio Outage Degraded Performance
First reported Feb 28, 2017 11:15 MDT. Resolved Feb 28, 2017 15:03 MDT.
Amazon Web Services is having failures in the US-EAST-1 region with S3. This is causing failures for Twilio. MMS will be delayed during this time. Twilio status page